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Returns Policy
You can return an item within 30 days of the date of purchase for a refund or replacement provided that you complete and submit with your original order an "Ask Circle D" information form with complete details about the vehicle the torque converter has been purchased for use in. All items returned require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department. You must write the RMA number on the shipping label of the item returned. Please save all packaging and accessories for any item that is returned to Circle D Specialties. All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for us to process your returned items. An item returned for a replacement may be repaired or replaced at our discretion, unless otherwise required by law. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item. All items sold through Circle D Specialties are subject to our Policy and Agreement. Physically damaged items cannot be returned. If you are shipping your items back to us, we strongly suggest that you use traceable United Parcel Delivery Service available from the nearest staffed UPS facility to you. All item returns must be sent prepaid—no collect shipments will be accepted. You must write the RMA number on the shipping label. Insure the returned item for its full value to protect you against loss. Return items should be sent to: Returns Department E-Mail: converter@circle-d.info. Parts returned beyond 30 days from the date of purchase are subject are subject to a 20% restocking fee. Return items will not be accepted without an RMA number.

Physical Damage Policy
Physically damaged items cannot be returned to Circle D Specialties . If you return any physically damaged item to Circle D Specialties, the item will be returned to you at your expense.

 

Shipping and Mailing address:

Circle D Specialties
14105 Packard Street
Houston, TX 77040

Our business hours are 8:00 am to 5:00 pm Central Time Monday through Friday.

We can be reached at 713 895 8834.